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The legal side, kept readable

This is where we lay out the terms, privacy and other fine print behind juragan6, so you know exactly where you stand before you fund your account. Everything here applies to supported Indonesia regions, and availability depends on local law and eligible regions.

Account termsPrivacy policyData handlingYour rightsSupport contact
juragan6 The legal side, kept readable
YOUR DATA, OUR SIDE

How we handle data, cookies and security

When you top up through DANA, OVO or GoPay, we only keep the transaction details needed to match your deposit to your account wallet; we don't store the full credentials of your payment apps. Account sessions run on an OTP flow tied to your registered number, so login stays tied to your device. Cookies on the site remember your language and lobby preferences, nothing more intrusive. We keep logs only as long as your account is active, and we delete them after you close it, within the window local retention rules allow.

Cookie practice

We use cookies for session and preference memory, like keeping your language and favourite tables. We do not use them to track you across unrelated sites or build marketing profiles without your say-so.

Wallet security

Deposit records via DANA, OVO or GoPay are matched against your account wallet only. Your payment app PIN and full card details never reach us — they stay inside the wallet provider.

Retention window

Transaction and login logs stay only while your account is active. After closure we erase what we no longer need, within the period your local law sets for financial records.

Right to update

Need your name or number corrected after a move? Send a support request and we'll verify the change step by step, then confirm by email once your account data reflects it.

WHERE TO WRITE US

Policy questions go to live people

If you want to understand a clause, correct your account data, or ask how we process your wallet details, you don't need to dig through pages. We route policy inquiries straight to our support team, and we aim to reply during the hours we publish on the lobby help page. Raising a data request through the same channel keeps your records in one place.

Live chat Open the chat bubble from any page and mention 'legal' in the first message. That flags your query to the right desk without you repeating your question twice.
Account email Use the address we show inside your account under the profile tab. Emailing from your registered inbox helps us verify who we're talking to before we change anything.
In-account ticket Submit a ticket from the support section of your account. You can attach context like payment dates, which speeds up how we trace your case on our side.

Legal questions players actually ask

Short answers to the policy points we hear about most. If yours isn't here, the support desk handles it directly.

The account terms you see at registration govern your juragan6 account, including deposits through DANA, OVO or GoPay and how withdrawals are verified. Availability depends on local law and eligible regions.

Yes. Request deletion through support and we'll verify your identity first. After your request clears, we remove data we no longer need within the window local retention rules allow, then confirm.

No. Payment data from DANA, OVO or GoPay is used to match your deposit to your account wallet. We don't sell or share your personal data for marketing outside the service.

The rules that apply depend on the eligible region you access from and local law. If a clause depends on jurisdiction, we note it in the notice so you know where you stand.

When your account closes, we stop holding what we no longer need. Financial record retention may continue for the window your local law requires, then those logs are erased.

Raise the request from the support section of your account. We verify the change against your registered number and email, update the record once confirmed, and confirm by email.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.